Patient Engagement Center
Waiting rooms are transformed to add value for patients and the care team.
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- Office of the Future
- Patient Engagement Center
Key Concepts
- Better engagement = better data. Customizable health questionnaires automatically integrate with the EHR, and provide real-time feedback for clinicians. These questionnaires are designed to be interactive and fun.
- Patient education 3.0. The Office of the Future focuses on engaging patients in meaningful learning. Practices can customize the education their patients receive and collect automatic documentation of completion.
- All are welcome. A modern mix of seating creates a comfortable and engaging environment.
Steps to Consider
- Rearrange furniture to create comfort for small groups.
- Use educational videos to add value for patients.
- Talk with your organization about automating patient intake and questionnaires.
- Assess patient flows and wait times.
Current Partners: Herman Miller, Tonic, familydoctor.org
Previous Partners: Emmi, Healthwise, Steelcase